Legal

Accessibility Statement

Last updated January 2026

Our Commitment

DH Website Services is committed to making our website accessible to all users, including those with disabilities.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Current Status

We continually work to improve accessibility. Current measures include:

• Semantic HTML structure
• Sufficient colour contrast ratios
• Focus-visible interactive elements
• Alt text on meaningful images
• Responsive design for all screen sizes

Known Issues

We are aware that some areas of the site may not yet meet full WCAG 2.1 AA compliance, particularly around custom interactive behaviour and modal accessibility. We are actively working to address these.

Feedback

If you experience accessibility barriers, please contact us:

• Email: [email protected]
• Phone: 01443 805303

We aim to respond to accessibility feedback within 5 business days.

Enforcement

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS).

Other policies

• Privacy Policy
• Terms of Use
• Services Terms & Conditions
• Refunds & Cancellation Policy
• Cookie Policy
• Acceptable Use Policy
• Security & Disclosure Policy
• Complaints Policy

Questions about any of these? Email [email protected] or ring 01443 805303. DH Website Services is a trading name of David Hooper Home Limited, registered in England and Wales, company number 17018784. Registered office: 36b Coedpenmaen Road, Trallwn, Pontypridd CF37 4LP.